DentalAI can sit in front of most modern business phones and internet-calling systems. In many cases, we simply adjust how calls are forwarded or routed. You usually keep both your current phone company and devices.

It takes over repetitive phone work: answering calls, responding to common questions, and managing appointments. That means fewer missed calls and less time spent on the phone by your team. The result is a more organized schedule and a calmer front desk.

Yes, every call can go through DentalAI first. Some practices prefer a hybrid setup where DentalAI only steps in at peak times or outside business hours. You decide how much coverage you want it to provide.

Yes, it can hand off callers to specific people, extensions, or departments. You choose which types of calls should be transferred and where they should go. That keeps sensitive or urgent matters in the hands of your team.

We begin by understanding your phone system, software, and office rules. Then we build call flows, responses, and scheduling logic tailored to your clinic. After a short test period, we switch it to live use and make tweaks based on your feedback.

DentalAI uses secure communication methods and access controls to help protect sensitive information. Only authorized users can get to patient-related data. Our processes are designed to align with healthcare privacy expectations.

Yes, you can run DentalAI 24/7 if your clinic needs on-demand coverage. You can also limit it to certain days or time windows. Its schedule is fully adjustable to match how your office operates.

Yes, Spanish support can be turned on for your practice. You decide when and how Spanish is offered to callers. This makes it easier for Spanish-speaking patients to understand and interact with your office.

DentalAI can book new visits, move existing ones, and cancel when appropriate. It follows the rules you set, provider preferences, visit types, spacing, and so on. That helps keep your calendar accurate without constant manual intervention.

Yes, you can configure it to pick up whenever your phones would normally roll to voicemail. It can capture new patient leads, note urgent concerns according to your instructions, and record messages. So your practice remains reachable even after doors are locked.

When a caller comes in, DentalAI answers and figures out why they’re calling using natural conversation. It can then share information, schedule appointments, take messages, or pass the caller to your team. Everything it does follows the rules you’ve approved.

People don’t like waiting on hold or being sent to voicemail; many will simply hang up and try another office. Fast answers make it easier to book and keep appointments and build trust with patients. It also cuts down on the backlog from missed calls.

DentalAI isn’t limited to a single receptionist; it can talk with several callers at the same time. This is especially useful during morning rushes and end-of-day spikes. Patients get through faster, and your team isn’t overwhelmed.

Yes, DentalAI can be configured to support more than one language, such as English and Spanish. You choose which languages are active and how callers access them. That lets you serve a more diverse patient community by phone.

No, in typical setups, you continue using the same phone number your patients already know. We adjust routing behind the scenes so DentalAI can answer or share the workload. There’s usually no need to reprint cards or update marketing materials.

Call centers rely on human agents who may not know your practice very well and can be inconsistent. DentalAI follows your scripts, rules, and tone the same way every time. You get predictable call handling without long holds or per-minute call-center costs.

Think of DentalAI as a digital teammate handling routine phone tasks in the background. Your staff can spend more time welcoming patients, coordinating care, and solving complex issues. Together, they give callers and in-office patients a smoother, more professional experience.